Our ISO 9001Commitment to Customer Quality

DMS has earned ISO 9001:2008 Certification, our customers assurance that our quality systems conform to international standards of excellence. Our ISO Certification distinguishes DMS as one of a handful of moving and storage companies in North America to earn this prestigious designation. The DMS ISO 9001 Quality Assurance Systems is subject to an extensive audit every six months by NSF-ISR International Ltd, to insure that we continue to comply with the required standards

Milton M. HillQuality Award

Atlas Van Lines once again honored DMS Moving Systems with its most prestigious award, the Milton M. Hill Quality Award. Atlas presents this award to its most outstanding agents whose performances are superior in areas ranging from customer satisfaction and estimating accuracy to claims ratios and safety ratings. Only 75 agents have earned this achievement from Atlas since its inception in 1996. DMS headquarters in Michigan is an thirteen time recipient and our Alabama facility is a five time recipient.

AwardsThat Set DMS Apart

DMS has been recognized for numerous awards throughout the industry. These awards set us apart from the competition and prove we are a world-class leader in relocations. Along with our ISO 9001 certification and Milt Hill quality awards, DMS has been honored with the Hauling Excellence award, Superior Packing award, Lifetime Achievement award, and Quality award from Atlas Van Lines. We strive to provide the best service possible in all aspects of the moving process from the initial contact with each customer, to the final box being set in the home, and our ratings show it. Our clients have recognized our services with their own awards and high ratings as well, and by making DMS their number one carrier.

Masters Cup  

In October 2011 DMS Moving Systems was honored for its outstanding performance with one of its largest national accounts. The award recognizes the companies and individuals in the Network who have provided extraordinary service to its international customers and clients. DMS received the award on behalf of its exemplary relocation services that it provides to each and every customer. DMS was very excited to share this with our customers as we strive to exceed our customers expectations with every relocation.

High Standards and RegardsFor All Your belongings

As an agency for Atlas Van Lines, DMS adheres to strict standards that set us apart from other moving service providers. We handle every military and GSA relocation with those standards in place. As an Atlas Van Lines agent you will be receiving:

• Labor Certification. Background checks are conducted on Atlas agency employees and Atlas van operators involved in the packing, loading, handling, and unloading of Atlas shipments at residence. This translates to added security for military families.
• Proactive Safety Measures. Atlas adheres strictly to DOT regulations and conducts mandatory drug and alcohol screenings randomly to verify compliance.
• World Class Commitment. DMS Moving Systems is audited 2 times a year to assess performance and, if needed, make adjustments to ensure you of the quality you expect in military moves.
• Continual training for DMS personnel. Your relocation coordinator and crew are constantly being updated on industry standards and rules. With a DMS move you know you will be getting representatives that are highly knowledgeable and well trained to assist with your relocation.

DMS Ownership of Atlas Van Lines

DMS Moving Systems is one of 53 stockholders in Atlas World Group, the holding company of Atlas Van Lines and its subsidiaries. Atlas serves the markets for global relocation, benefits, recruiting, logistics and travel through a network of more than 800 Atlas agents in the United States and Canada, and service partners operating in 140 countries around the world. Richard Meyer, President of DMS Moving, also is a member of the Atlas Van Lines Board of Directors. As one of Atlas Van Line’s top agents, DMS Moving is recognized for its commitment to customer service. Our Atlas affiliation puts us in the unique position of being able to service the diverse transportation and storage needs of our customers worldwide. A commitment to integrity, quality and solutions still guides the company, just as Atlas agent-owners still set the policies that further service excellence.